Privacy Policy

We at YOCO Stays want you to understand what information we collect and how we use and share it. That is the reason we encourage you to read our Privacy Policy. It will help you utilise the YOCO Stays application and Hostel Management Software in the right way.

We briefly explain how we collect, share, transfer, and retain information. Your privacy being our primary concern, we provide suggestions to manage and control your information accordingly.

1. What Information Do We Collect?

Primarily, we collect two types of information:

  • Personal Information: It includes basic details such as your name, email address, contact number, and other relevant information. We gather this information during the registration process to create and manage your account.
  • Usage Information: Usage data comprises information about your interaction with our YOCO Stays application and Hostel Management Software. It encompasses data such as login and logout times, the modules you access, and your system preferences. We collect this data to understand how users engage with our software and to make improvements based on user behaviour. It helps us in monitoring our software functionality usage and performance.
2. How Do We Use Your Information?

We employ the information we collect for the following purposes:

  • Providing Services: Your personal information is essential for granting you access to our hostel management modules and delivering accommodation services effectively. It helps us in providing you with a personalised experience. For some purposes, we use this information across our services and your devices. For example, your name and email address help us to identify you and provide the right level of access.
  • Communication: We may use your contact information (email address and contact number) to send you important notifications and updates related to your hostel management account. These communications may include updates, notifications, reminders, announcements, and other relevant information. It aids in handling content, recommendations, and improving our services.
  • Improving Services: Anonymous usage data, such as login times and module usage, is collected to analyse the performance of our software. This information helps us identify areas that may need improvement, troubleshoot issues, and enhance the overall user experience. Importantly, this data does not identify individual users but is aggregated to gain insights into the software's usage patterns.
3. Information Sharing

We take your privacy seriously and want to assure you that we do not sell your personal information to third parties and we will never. Your data is shared solely to provide hostel management services and administrative functions within your hostel or educational institution. It may involve sharing the relevant data with wardens, staff, or administrators to facilitate accommodation and administrative processes.

4. Data Security

We utilise the information we collect to help protect people from harm and provide safe, secure services. We prioritise the security of your information. We have implemented industry-standard security measures to safeguard your data from unauthorised access, disclosure, alteration, or any other form of misuse. These security measures include encryption, access controls, and regular security audits.

5. Your Choices

We respect your choices and rights over your personal information and allow you to control and manage your privacy. We provide an option to review and update your personal information within your account settings, allowing you to ensure the accuracy of the data we hold about you.

If at any time you wish to have your data deleted from our systems, feel free to contact us. We will respond to your request promptly and take the necessary steps to remove your information while adhering to any legal obligations. We are particular about protecting your privacy and ensuring your information safety.